Privacy policy

Privacy & Cookie Policy

Last updated: 9th August 2025

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you visit our store. It also covers our use of cookies and how you can control them.

1. Who we are

We are Dice Saloon Limited, registered in the UK at 88 London Road, Brighton, East Sussex, BN1 4JF. We are the “data controller” for the purposes of UK data protection laws.

If you have any questions, you can contact us at:
Email: social@dicesaloon.com
Telephone: 07942 391252

2. Personal data we collect

When you visit our store, we collect:

Information you provide: name, billing/shipping address, email, phone number, payment details (processed securely via Shopify or our payment provider).
Automatically collected information: IP address, device type, browser type, and browsing activity on our site.
Order history & communications: details of purchases and any messages you send us.

3. How we use your data

We use your data to:

Process and deliver your orders.
Communicate with you about your orders or inquiries.
Improve our website and services.
Send marketing (only if you’ve consented).
Comply with legal obligations.

4. Our legal bases for processing

We process your personal data under one or more of the following legal bases:

Contract – to fulfil your orders.
Consent – for marketing emails and non-essential cookies.
Legal obligation – for tax and record-keeping.
Legitimate interests – to improve our website and prevent fraud.

5. Data storage & security

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Your data is stored in Shopify’s secure databases and servers, protected by firewalls and encryption.

Shopify may process and store your data outside the UK and EEA, including in Canada and the USA, using legally approved safeguards.

We only keep your personal data for as long as necessary. Once it is no longer needed, it will be securely deleted or anonymised.

6. Sharing your data

We share your data with:

Shopify (for store hosting and order processing).
Payment processors (e.g., PayPal, Stripe) — they handle your payment securely.
Delivery companies — to send your orders.
Analytics and advertising partners (only with your consent).

We never sell your personal data.

7. Cookies

What are cookies?
Cookies are small text files stored on your device when you visit our website. They help our site function and improve your experience.

Types of cookies we use:

Strictly necessary – Essential for our site to work (e.g., keeping your cart items saved).
Analytics – Help us understand how visitors use our site.
Functionality – Remember your preferences.
Advertising – Deliver personalised ads (e.g., Facebook Pixel, Google Ads).

Shopify cookies
Shopify uses its own cookies and those from third parties. You can see the full list and purposes here: https://www.shopify.com/legal/cookies.

Managing cookies
You can control or delete cookies through your browser settings or our cookie consent tool. Disabling some cookies may affect site functionality.

8. Your rights

Under UK GDPR, you have the right to:

Access your data.
Request correction of inaccurate data.
Request deletion of your data.
Withdraw consent at any time.
Restrict or object to processing.
Data portability.

To exercise these rights, contact us at social@dicesaloon.com

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on our website.

10. Contact us

If you have questions about this policy or how we handle your data:
Email: social@dicesaloon.com
Telephone: 07942 391252
If you’re not happy with our response, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.